{"nhtsa_id":10179013,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-31","date":"2020-07-01","document_id":"B840420","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179013-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179013-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179013","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"330E","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_bmw_330e"]},{"make":"BMW","model":"330I","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_330i","2020_bmw_330i"]},{"make":"BMW","model":"530E","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_530e","2019_bmw_530e","2020_bmw_530e"]},{"make":"BMW","model":"530I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_530i","2018_bmw_530i","2019_bmw_530i","2020_bmw_530i"]},{"make":"BMW","model":"540D","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_540d","2019_bmw_540d"]},{"make":"BMW","model":"540D","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"540I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_540i","2018_bmw_540i","2019_bmw_540i","2020_bmw_540i"]},{"make":"BMW","model":"C 400 X","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"F800 R","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_f-800-r"]},{"make":"BMW","model":"M340I","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_m340i"]},{"make":"BMW","model":"M550I","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M550I","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_m550i","2019_bmw_m550i","2020_bmw_m550i"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}