{"nhtsa_id":10179007,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-31","date":"2020-07-01","document_id":"B620119","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179007-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179007-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179007","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"330E","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_bmw_330e"]},{"make":"BMW","model":"330I","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_330i","2020_bmw_330i"]},{"make":"BMW","model":"530E","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_530e","2019_bmw_530e","2020_bmw_530e"]},{"make":"BMW","model":"530I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_530i","2018_bmw_530i","2019_bmw_530i","2020_bmw_530i"]},{"make":"BMW","model":"540D","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_540d","2019_bmw_540d"]},{"make":"BMW","model":"540D","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"540I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_540i","2018_bmw_540i","2019_bmw_540i","2020_bmw_540i"]},{"make":"BMW","model":"640I","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_640i","2019_bmw_640i"]},{"make":"BMW","model":"640I","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740E","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_bmw_740e","2018_bmw_740e","2019_bmw_740e"]},{"make":"BMW","model":"740I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_740i","2018_bmw_740i","2019_bmw_740i","2020_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"745E","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_745e"]},{"make":"BMW","model":"750I","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_750i","2019_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2016,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"840I","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_840i"]},{"make":"BMW","model":"B7 ALPINA","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"C 400 X","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"F800 R","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_f-800-r"]},{"make":"BMW","model":"M2","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_m2"]},{"make":"BMW","model":"M340I","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_m340i"]},{"make":"BMW","model":"M5","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_m5","2019_bmw_m5","2020_bmw_m5"]},{"make":"BMW","model":"M550I","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M550I","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_m550i","2019_bmw_m550i","2020_bmw_m550i"]},{"make":"BMW","model":"M760I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_m760i","2018_bmw_m760i","2019_bmw_m760i","2020_bmw_m760i"]},{"make":"BMW","model":"M8","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_m8"]},{"make":"BMW","model":"M8 GRAN COUPE","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M850I","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M850I","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_m850i"]},{"make":"BMW","model":"M850XI","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"R 1250 GS ADVENTURE","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_bmw_r-1250-gs"]},{"make":"BMW","model":"X3","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_x3","2019_bmw_x3","2020_bmw_x3"]},{"make":"BMW","model":"X4","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_x4","2020_bmw_x4"]},{"make":"BMW","model":"X5","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_x5","2020_bmw_x5"]},{"make":"BMW","model":"X6","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_x6"]},{"make":"BMW","model":"X6 M","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"X7","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_x7","2020_bmw_x7"]},{"make":"BMW","model":"Z4","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_bmw_z4","2020_bmw_z4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}