{"nhtsa_id":10178862,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-26","date":"2018-11-26","document_id":"I-18-11-01 R01","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10178862-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10178862-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178862","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"INDIAN","model":"CHIEFTAIN","year_from":2017,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAIN CLASSIC","year_from":2017,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAIN DARK HORSE","year_from":2017,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAIN ELITE","year_from":2017,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAIN LIMITED","year_from":2017,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAN","year_from":2017,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"CHIEFTAN DARK HORSE","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"ROADMASTER","year_from":2017,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"ROADMASTER CLASSIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"ROADMASTER ELITE","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"INDIAN","model":"ROADMASTER ICON","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}