{"nhtsa_id":10178809,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-24","date":"2020-07-08","document_id":"DOR-E8D6V-08","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES","mfr_system":null,"summary":"These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178809-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178809-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178809","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"trailer-hitch","name":"Trailer hitch","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500"]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500"]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_4500","2014_ram_4500"]},{"make":"RAM","model":"5500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_5500","2014_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}