{"nhtsa_id":10178743,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-24","date":"2020-07-10","document_id":"NCU-2020060019","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Mercedes-Benz AG (\"MBAG\"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG drive unit control unit must be performed in the affected vehicles. The work required for this purpose can be found in the attached work description.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178743-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178743-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178743","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLA45","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLS53","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E53","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E63","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E63S","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63S","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 350 E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS 450","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63S","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}