{"nhtsa_id":10178413,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-10","date":"2020-07-09","document_id":"SB-18-31-009 R2","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, the noise might be heard when traveling from a driveway to a street, or from an asphalt surface to a concrete surface. The noise is generated from a normal mechanical operation that has no detrimental effect on the vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178413-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178413-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178413","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TESLA","model":"MODEL S","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_tesla_model-s","2018_tesla_model-s"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}