{"nhtsa_id":10178362,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-10","date":"2020-07-02","document_id":"PIC6265E","mfr_campaign":null,"replaces":null,"component":"LANE DEPARTURE: ASSIST; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","mfr_system":null,"summary":"This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of \"Transport Mode\".","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178362-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178362-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178362","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"adaptive-cruise","name":"Adaptive cruise control","parent":"driver-assistance"},{"id":"lane-keeping","name":"Lane departure and lane keeping","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"LACROSSE","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_buick_lacrosse","2018_buick_lacrosse","2019_buick_lacrosse"]},{"make":"BUICK","model":"LACROSSE","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"CADILLAC","model":"CT6","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_cadillac_ct6","2017_cadillac_ct6","2018_cadillac_ct6","2019_cadillac_ct6","2020_cadillac_ct6"]},{"make":"CHEVROLET","model":"MALIBU","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_chevrolet_malibu","2018_chevrolet_malibu","2019_chevrolet_malibu","2020_chevrolet_malibu"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}