{"nhtsa_id":10178200,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-08","date":"2020-07-21","document_id":"2043897/2","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Mulsanne - No volume. Customer statement/workshop findings: No volume/sound from the Infotainment system Technical background: Software update required to reinstall the functionality of the sound/volume","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178200-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178200-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178200","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"MULSANNE","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}