{"nhtsa_id":10178186,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-08","date":"2020-07-28","document_id":"2046733/6","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Steering rack noise during extended city drive cycle. Customer statement/workshop findings: Steering grinding noise after the vehicle is driven for extended periods in city conditions Technical background: Steering rack internal torque sensor is defective In order for this noise to be present, the steering must be in motion. The noise is only present after extended city driving. Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2046733/- In the event the customer complaint can be clearly assigned to the above video, please refer to the instructions within the Measure section of this TPI","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178186-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178186-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178186","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}