{"nhtsa_id":10178050,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-06","date":"2020-07-31","document_id":"TSB 20-2249","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Some 2020 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L Hybrid engine and built on or before 17-Jul-2020 may exhibit a harsh shift, a harsh engagement to DRIVE and/or REVERSE and/or a buck/jerk/hesitation condition at low speeds with no diagnostic trouble codes stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178050-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10178050-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10178050","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}