{"nhtsa_id":10177852,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-04","date":"2020-07-27","document_id":"16-002-20-3722","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; ENGINE","mfr_system":null,"summary":"When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: - Remote Engine Start/Remote Engine Stop - Remote Door Lock/Remote Door Unlock - Remote Hazard Light. This concern may be caused by improper telematics communication unit control software. To eliminate this concern, the telematics communication unit software has been modified","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177852-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177852-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177852","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mazda_cx-30"]},{"make":"MAZDA","model":"MAZDA3","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}