{"nhtsa_id":10177708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-04","date":"2020-07-17","document_id":"SSM 49001","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper network communication. If proper network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00 for diagnostics.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177708-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177708-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177708","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_f-150","2019_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_ford_f-250","2019_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_ford_f-350","2019_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_ford_f-450","2019_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_ford_f-550","2019_ford_f-550"]},{"make":"FORD","model":"POLICE INTERCEPTOR SEDAN","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}