{"nhtsa_id":10177703,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-08-04","date":"2020-07-10","document_id":"SSM 48989","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid with accurate noise diagnosis. Replacing the steering gear may not necessarily eliminate the noise concern. Use Chassis Ears on all suspected components to accurately diagnose noise concerns.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177703-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177703-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177703","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2017,"year_to":2019,"match":"base","vehicle_ids":["2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}