{"nhtsa_id":10177567,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-29","document_id":"LI27.00-P-071367","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE","mfr_system":null,"summary":"When leaving gliding mode, the transmission can shift to neutral by itself. The complaint only occurs in drive program E. Check software release of transmission control unit and perform a software update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177567-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177567-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177567","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"},{"id":"software","name":"Software","parent":"electrical"},{"id":"transmission-control-module","name":"Transmission control module","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"A 220","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG A35","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}