{"nhtsa_id":10177564,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-24","document_id":"LI54.30-N-071375","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT","mfr_system":null,"summary":"Speed limit assist display in the instrument cluster and MBUX navigation display shows incorrect speed as compared to actual roadway speed limit. Parameterization of the Multifunction Camera control unit 1. Verify customer complaint in the specific area where the complaint occurs 2. Review vehicle equipment codes, if option IT9 (4.0-tonner) OR IT5 (5.0 tonner) are equipped in the vehicles data card 3. Open a PTSS case for processing and include an initial quicktest log & control unit log for the Multifunction Camera control unit (B84/13). Additionally please provide details of the posted speed limit and the limit displayed by Speed Limit Assist. The PTSS case agent will review the provided data and adjust vehicle coding accordingly if necessary. 4. After replay from PTSS case agent, preform SCN coding of the Multifunction Camera control unit (B84/13) 5. Perform roadtest in the affected area and verify proper system operation","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177564-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177564-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177564","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}