{"nhtsa_id":10177563,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-22","document_id":"LI82.70-P-071372","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with no user input. Follow these steps as a temporary solution: - Deauthorize the affected mobile phone In the MBUX multimedia system (A26/17) via \"Home\" -> \"Phone\" - Reconnect the mobile phone to the MBUX multimedia system (A26/17) - Select \"No\" when the following prompt appears in the central display: \"Do you want to authorize MercedesMe from ....\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177563-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177563-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177563","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"A 220","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}