{"nhtsa_id":10177562,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-22","document_id":"LI28.19-N-071366","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)","mfr_system":null,"summary":"At times, all-wheel drive and/or gear reduction cannot be switched on or off. Engagement is sporadic or erroneous. Unfavorable position of transfer case absolute sensor (turning angle sensor) (B57). Update software of transfer case control unit (N45).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177562-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177562-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177562","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"transfer-case","name":"Transfer case","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}