{"nhtsa_id":10177552,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-16","document_id":"LI82.70-N-071004","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177552-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177552-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177552","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"METRIS","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mercedes-benz_metris"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}