{"nhtsa_id":10177524,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-27","date":"2020-06-04","document_id":"23-017-20","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:WIRING","mfr_system":null,"summary":"Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing noise during lock/unlock operation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177524-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177524-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177524","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"wiring","name":"Wiring and fuses","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_chrysler_town-and-country"]},{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"CARAVAN","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}