{"nhtsa_id":10177076,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-07","date":"2020-06-02","document_id":"2048616/7","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; STEERING","mfr_system":null,"summary":"Creaking noise from the front suspension when manoeuvring Customer statement / workshop findings: Creaking noise from the front suspension when manoeuvring Technical background: Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2048616 TIP: When listening to the sound file the noise can be heard from between 0 and 3 seconds The noise present in the sound file is caused by defective Lower suspension lever - Rear - Hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances: When performing parking manoeuvers with the brake applied When steering from lock to lock with the vehicle in motion and the brake applied When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump) If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file – Refer to the instructions within the Measure section of this TPI","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177076-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177076-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177076","components":[{"id":"steering","name":"Steering","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}