{"nhtsa_id":10177037,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-07","date":"2020-06-18","document_id":"SSM 48912","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some 2020 Aviator vehicles equipped with Reserve, Grand Touring, or Black Label trim packages built on or before 12-Mar-2020 may exhibit a discharged battery/no crank condition. This may be due to a parasitic battery draw caused by software in the rear audio control module (RACM). To correct the condition, reprogram the RACM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18E261 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177037-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177037-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177037","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}