{"nhtsa_id":10177017,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-03","date":"2020-06-16","document_id":"SSPC1a","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) C1 on certain 2020 Mazda3 vehicles equipped with Mazda Connect, and built from June 29, 2019 through September 2, 2019. There are 148 vehicles in the United States affected by this SSP. Concern Outline: On certain Mazda3 vehicles, it is possible that the following concerns may occur when a customer attempts to set up their connectivity service on an affected vehicle. The following MyMazda App Connected Vehicle enrollment errors may occur: 1. Infotainment center display does not provide the Authorization Code 2. Infotainment center display “Software Update Error” message.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177017-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10177017-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10177017","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}