{"nhtsa_id":10176985,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-07","date":"2020-06-23","document_id":"SSM 48931","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in August 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176985-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176985-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10176985","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}