{"nhtsa_id":10176938,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-07-07","date":"2020-06-05","document_id":"SSM 48876","mfr_campaign":null,"replaces":null,"component":"WHEELS; SUSPENSION:REAR; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176938-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176938-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10176938","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"wheels","name":"Wheels","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ford_explorer","2014_ford_explorer","2015_ford_explorer","2016_ford_explorer","2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2015,"year_to":2019,"match":"base","vehicle_ids":["2015_ford_explorer","2016_ford_explorer","2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}