{"nhtsa_id":10176565,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-06-22","date":"2020-05-07","document_id":"08-053-20","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION","mfr_system":null,"summary":"UAQ and UCQ Radio Enhancements This bulletin provides information regarding a radio software update 34.2, which is part of a safety recall. Customers may experience one or more of the following:Hard buttons on rearview mirror do not launch SOS or Assist Calls. Inaccurate clock time. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Rear view camera display will not turn on. GPS unable to load and find location. Voice recognition unable to recognize contact to place calls. Phone book is unable to load/sync.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176565-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176565-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10176565","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}