{"nhtsa_id":10176375,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-06-15","date":"2020-05-01","document_id":"B520320","mfr_campaign":null,"replaces":null,"component":"SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS","mfr_system":null,"summary":"RATTLING NOISE FROM THE FRONT HEADREST: A rattling noise can be heard coming from the front seat headrest. This noise is only heard from headrests on vehicles equipped with the optional Executive Lounge Seating SA (Option Code) 04F4. Excessive movement between the headrest's internal rod and sleeve.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176375-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10176375-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10176375","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"740E","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_bmw_740e","2018_bmw_740e","2019_bmw_740e"]},{"make":"BMW","model":"740I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_740i","2018_bmw_740i","2019_bmw_740i","2020_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"745E","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_745e"]},{"make":"BMW","model":"750I","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_750i","2019_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2016,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"ACTIVE HYBRID 7","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"ACTIVEHYBRID 7","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"B7 ALPINA","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M760I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_m760i","2018_bmw_m760i","2019_bmw_m760i","2020_bmw_m760i"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}