{"nhtsa_id":10175893,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-06-05","date":"2020-05-13","document_id":"TSB 20-2165","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175893-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175893-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10175893","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_ford_escape","2018_ford_escape","2019_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}