{"nhtsa_id":10175775,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-05-26","date":"2020-04-08","document_id":"TSB-20-54-002","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Customers may report poor sound quality when receiving or making a hands-free phone call using Apple Car Play with the Smartphone Link Display Audio built by JVC Kenwood. Voice quality may get worse and become muffled, making it hard for both parties to hear and understand each other. This may be due to an improper parameter setting for echo and noise processing. A software update is now available to address this condition. This TSB instructs dealers how to update the Smartphone Link Display Audio in the affected vehicles listed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175775-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175775-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10175775","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MITSUBISHI","model":"OUTLANDER","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_mitsubishi_outlander","2018_mitsubishi_outlander","2019_mitsubishi_outlander"]},{"make":"MITSUBISHI","model":"OUTLANDER PHEV","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_mitsubishi_outlander","2019_mitsubishi_outlander"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}