{"nhtsa_id":10175713,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-05-26","date":"2020-04-03","document_id":"21-028-20","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:The vehicle does not move when shifted from ?Park? to ?Drive?, even when the accelerator pedal is pressed. This issue will only occur shortly after the vehicle is started.There are no Diagnostic Trouble Codes (DTCs), Malfunction Indicator Light (MIL) set, or message displayed on the Instrument Panel Cluster (IPC) and the shifter will display ?Drive? (D).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175713-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10175713-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10175713","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}