{"nhtsa_id":10174887,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-05-11","date":"2020-04-02","document_id":"T-SB-0021-20_Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit a condition in which the Toyota app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174887-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174887-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10174887","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"CAMRY","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_toyota_camry"]},{"make":"TOYOTA","model":"COROLLA HATCHBACK","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_toyota_corolla"]},{"make":"TOYOTA","model":"RAV4","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_toyota_rav4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}