{"nhtsa_id":10174886,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-05-11","date":"2020-04-02","document_id":"L-SB-0004-20_Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TSB: Some 2020 model year ES350, ES300h, UX200, and UX250h vehicles may exhibit a condition in which the Lexus app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174886-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174886-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10174886","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"ES350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}