{"nhtsa_id":10174100,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-27","date":"2020-03-11","document_id":"9004232","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Battery Low voltage, dead battery Before replacement please send an email to FCA Redacted Content with following details: VIN, mileage, Part number, dealer code, dealer contact name to request the part back for analysis. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174100-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10174100-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10174100","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}