{"nhtsa_id":10173428,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-03-10","document_id":"SB-20-31-002","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION:REAR; EQUIPMENT","mfr_system":null,"summary":"On some Model 3 vehicles, the LH and/or RH rear damper top mount bolts were not fastened according to internal specifications and may create noise, vibration, and harshness.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173428-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173428-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173428","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TESLA","model":"MODEL 3","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_tesla_model-3","2020_tesla_model-3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}