{"nhtsa_id":10173421,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-02-11","document_id":"PIE0550A","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr_system":null,"summary":"This engineering information (EI) ends the need for information from the field on conditions of Rear Vision Back Up Camera Image Goes Blank, Distorted, Grainy, Lines, Flickering or Service Message on CUE Screen. If these conditions are encountered, refer to SI for further diagnosis.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173421-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173421-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173421","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_cadillac_ats","2017_cadillac_ats","2018_cadillac_ats","2019_cadillac_ats"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}