{"nhtsa_id":10173375,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-02-21","document_id":"08-024-20","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled.\"Examples of connected services could include the \"Send N Go\" feature and the \"Search N Go\" feature.\"SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173375-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173375-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173375","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"COMPASS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_compass","2020_jeep_compass"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}