{"nhtsa_id":10173279,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-02-19","document_id":"9004218","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; POWER TRAIN","mfr_system":null,"summary":"CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the last 20,000 miles 3) No apparent damage to the axle/differential case or differential case internal gears Service the rear axle oil with new and test drive to see if condition is still present. If still present follow standard diagnostic procedures and contact FCA Redacted Content for further assistance.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173279-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173279-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173279","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ram_2500","2017_ram_2500","2018_ram_2500"]},{"make":"RAM","model":"3500","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ram_3500","2017_ram_3500","2018_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}