{"nhtsa_id":10173250,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-03-04","document_id":"SA-038-20","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr_system":null,"summary":"Some customers may complain about a rear view monitor display that is: • Blank (or may have backup camera warning message) • Distorted • Blurry • Fuzzy • Split screen (see attached video) • Grainy. The icons and text are normally displayed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173250-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173250-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173250","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}