{"nhtsa_id":10173226,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-06","date":"2020-03-11","document_id":"SA-031-20a","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some customers may complain about any of the following: • Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. • Remote function(s) inoperative. • Engine Start / Stop • Door Lock / Unlock • Lights ON / OFF. Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. • If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the One Time Pass Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. • If the reception is good to strong, proceed to the Repair Procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173226-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173226-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173226","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mazda_cx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}