{"nhtsa_id":10173098,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-03","date":"2020-03-06","document_id":"04-004-20-3679a","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES, HYDRAULIC","mfr_system":null,"summary":"Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: • When first moving the vehicle forward or reverse from a stop. • When first applying the brakes while the vehicle is moving forward at slow speeds. Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173098-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10173098-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10173098","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}