{"nhtsa_id":10172959,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-04-02","date":"2020-03-09","document_id":"TSB-20-2072","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the condition, replace the door glass top run, door glass, window regulator, window motor and wiring harness.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172959-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172959-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10172959","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_explorer","2017_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}