{"nhtsa_id":10172866,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-03-30","date":"2020-02-25","document_id":"L-TT-0275-19_Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the Shipping Mode recommendations below, and do not create a TAS case","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172866-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172866-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10172866","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"ES350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX300","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX HYBRID","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}