{"nhtsa_id":10172384,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-03-09","date":"2020-02-19","document_id":"SB-20-00-001","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity (such as receiving future over-the-air software updates, accessing the mobile app and associated features, utilizing voice commands, receiving streaming media content, etc.), vehicles must be running software version 2019.40.2.3 or newer.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172384-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172384-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10172384","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TESLA","model":"MODEL S","year_from":2012,"year_to":2018,"match":"exact","vehicle_ids":["2012_tesla_model-s","2013_tesla_model-s","2014_tesla_model-s","2015_tesla_model-s","2016_tesla_model-s","2017_tesla_model-s","2018_tesla_model-s"]},{"make":"TESLA","model":"MODEL X","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"TESLA","model":"MODEL X","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_tesla_model-x","2017_tesla_model-x","2018_tesla_model-x"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}