{"nhtsa_id":10172252,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-03-07","date":"2020-02-20","document_id":"NTB20-011","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near the affected area of the vehicle. • - See page 2 for Driver Side Front. • - See page 6 for Passenger Side Front. • - See page 9 for Passenger Side Rear.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172252-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10172252-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10172252","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"MURANO","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_nissan_murano","2016_nissan_murano","2017_nissan_murano","2018_nissan_murano","2019_nissan_murano","2020_nissan_murano"]},{"make":"NISSAN","model":"MURANO HYBRID","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_nissan_murano"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}