{"nhtsa_id":10171967,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-03-03","date":"2020-02-20","document_id":"SSM 48572","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020 Transit vehicles equipped with a 3.5L Duratec and built on or before 14-Jan-2020 may exhibit an illuminated malfunction indicator lamp with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171967-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171967-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10171967","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["P02EE","P02EF","P02F0","P02F1","P02F2","P02F3"],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_transit"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}