{"nhtsa_id":10171787,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-27","date":"2020-02-11","document_id":"SA-026-20","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171787-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171787-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10171787","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3","2019_mazda_cx-3","2020_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-5","2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5","2020_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6","2019_mazda_mazda6","2020_mazda_mazda6"]},{"make":"MAZDA","model":"MX-5","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_mx-5","2017_mazda_mx-5","2018_mazda_mx-5","2019_mazda_mx-5","2020_mazda_mx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}