{"nhtsa_id":10171504,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-18","date":"2020-01-01","document_id":"B840416","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the \"shark fin\" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171504-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10171504-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10171504","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"228I","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_bmw_228i","2015_bmw_228i","2016_bmw_228i"]},{"make":"BMW","model":"230I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_230i","2018_bmw_230i","2019_bmw_230i","2020_bmw_230i"]},{"make":"BMW","model":"320I","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_bmw_320i","2014_bmw_320i","2015_bmw_320i","2016_bmw_320i","2017_bmw_320i","2018_bmw_320i"]},{"make":"BMW","model":"328D","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_bmw_328d","2015_bmw_328d","2016_bmw_328d","2017_bmw_328d","2018_bmw_328d"]},{"make":"BMW","model":"328I","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_bmw_328i","2013_bmw_328i","2014_bmw_328i","2015_bmw_328i","2016_bmw_328i"]},{"make":"BMW","model":"330E","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_bmw_330e","2017_bmw_330e","2018_bmw_330e"]},{"make":"BMW","model":"330I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_330i","2018_bmw_330i","2019_bmw_330i","2020_bmw_330i"]},{"make":"BMW","model":"335I","year_from":2012,"year_to":2017,"match":"exact","vehicle_ids":["2012_bmw_335i","2013_bmw_335i","2014_bmw_335i","2015_bmw_335i","2016_bmw_335i","2017_bmw_335i"]},{"make":"BMW","model":"340I","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_bmw_340i","2017_bmw_340i","2018_bmw_340i"]},{"make":"BMW","model":"340I","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"428I","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_bmw_428i","2015_bmw_428i","2016_bmw_428i"]},{"make":"BMW","model":"430I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_430i","2018_bmw_430i","2019_bmw_430i","2020_bmw_430i"]},{"make":"BMW","model":"435I","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_bmw_435i","2015_bmw_435i","2016_bmw_435i"]},{"make":"BMW","model":"440I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_440i","2018_bmw_440i","2019_bmw_440i","2020_bmw_440i"]},{"make":"BMW","model":"5-SERIES GRAN TURISMO","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740E","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_bmw_740e","2018_bmw_740e","2019_bmw_740e"]},{"make":"BMW","model":"740I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_740i","2018_bmw_740i","2019_bmw_740i","2020_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"745E","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_745e"]},{"make":"BMW","model":"750I","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_750i","2019_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2016,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"ACTIVE HYBRID 3","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"ACTIVE HYBRID 3","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_bmw_activehybrid-3","2015_bmw_activehybrid-3"]},{"make":"BMW","model":"B7 ALPINA","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"C 400 X","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M235I","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_bmw_m235i","2015_bmw_m235i","2016_bmw_m235i"]},{"make":"BMW","model":"M240I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_m240i","2018_bmw_m240i","2019_bmw_m240i","2020_bmw_m240i"]},{"make":"BMW","model":"M3","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_bmw_m3","2016_bmw_m3","2017_bmw_m3","2018_bmw_m3"]},{"make":"BMW","model":"M4","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_bmw_m4","2016_bmw_m4","2017_bmw_m4","2018_bmw_m4","2019_bmw_m4","2020_bmw_m4"]},{"make":"BMW","model":"M760I","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bmw_m760i","2018_bmw_m760i","2019_bmw_m760i","2020_bmw_m760i"]},{"make":"BMW","model":"R 1200 GS ADVENTURE","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_bmw_r-1200-gs"]},{"make":"BMW","model":"R 1250 GS ADVENTURE","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_bmw_r-1250-gs"]},{"make":"BMW","model":"R1200 S ADVENTURE","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"S1000 R","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_bmw_s-1000-r"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}