{"nhtsa_id":10171249,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-10","date":"2019-12-09","document_id":"N192271820","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"N192271820 - Customer Satisfaction Program. Certain vehicles, equipped with a one color graphic driver instrument display (RPO UDC), may have a condition in which the instrument panel cluster (IPC) was incorrectly configured. Without the correct configuration, the safety features such as forward collision alert (FCA), following distance indicator (FDI) and lane keep assist (LKA) are not conveyed visually to the driver, and the driver may not realize why the warning is sounding. Dealers are to perform the Setup and Configuration for the IPC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10171249-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10171249-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10171249","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"TRAVERSE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_chevrolet_traverse"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}