{"nhtsa_id":10170985,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-04","date":"2020-01-28","document_id":"SSM 48490","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; VISIBILITY","mfr_system":null,"summary":"Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170985-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170985-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170985","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_ford_f-150","2016_ford_f-150","2017_ford_f-150","2018_ford_f-150","2019_ford_f-150","2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-250","2018_ford_f-250","2019_ford_f-250","2020_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-350","2018_ford_f-350","2019_ford_f-350","2020_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-450","2018_ford_f-450","2019_ford_f-450","2020_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-550","2018_ford_f-550","2019_ford_f-550","2020_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}