{"nhtsa_id":10170942,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-04","date":"2020-01-23","document_id":"SA-016-20","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat ventilation automatically turned on when the engine was restarted. NOTE: Customers in cold weather are more likely to complain about this if their vehicle is equipped with Mazda Mobile Start (MMS) (not available on Mazda3 or CX-30) because the MMS accessory instructions state the seat warmers WILL turn on when the engine is restarted. The same can happen in the hotter weather with the seat ventilation. This information is incorrect for these vehicles. Both features will now require a manual setting every time the vehicles are restarted after being turned off. Consult the vehicle’s owner’s manual for more details on proper seat warmer/seat ventilation operation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170942-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170942-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170942","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_mazda_cx-5","2020_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_mazda_cx-9","2020_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_mazda_mazda6","2019_mazda_mazda6","2020_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}