{"nhtsa_id":10170922,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-04","date":"2020-01-13","document_id":"SSM 48444","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. If only the scheduling portion of the remote start system is not functioning, no repair attempts should be made to correct this condition. If the remote start system is not functioning using the key fob and/or the on-demand remote start function from FordPass or Lincolnway application, refer to Workshop Manual (WSM), Section 303-06 for further diagnosis. Do not attempt repairs at this time. Engineering is currently investigating, monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170922-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170922-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170922","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ECOSPORT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_edge"]},{"make":"FORD","model":"F-150","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-550"]},{"make":"FORD","model":"MUSTANG","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_mustang"]},{"make":"FORD","model":"TRANSIT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_transit-connect"]},{"make":"LINCOLN","model":"MKX","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}